1. General terms
– A standard group has not more than 6 people. Herewith, a group of approximately the same skill level is not guaranteed.
– Regarding the season, bad weather conditions and other factors, the off-piste may be impossible as hazard for participants` safety.
– During the Program, in case of objective reasons (sharp deterioration of weather, visibility and avalanche situation, or the breakage of equipment) making the Program impossible, the Guide can pause or stop the Program. In this case the Program is considered as completed.
– The Guide can exclude the Client from the Program without the following reimbursing the Client`s losses in the following cases:
• if the Client is under alcohol or other intoxication, is aggressive, or demonstrates inadequate behavior;
• if the Client acts with the risks for the safety of him(her)self, of other group members, and also of other people or the property of third parties;
• if the Client`s health features have become obvious after the Program`s start, and the following participation in the Program is hazardous for the Client or for other people`s health or life;
• if the Client sabotages the Guide`s decisions.
– The Client is obliged to:
• comply with the terms and time of the Program;
• follow the Guide`s decisions and recommendations;
• read the rules of visiting and skiing/snowboarding at the resort, using cable cars and the like, and to strictly follow them;
• be respectful to the Guide and group members.
– During the Program, the Guide is focused on the least prepared group member. If a participant is not able to continue the Program for the reasons of physical fatigue (or his/her skill is lower than the level of other participants), he/she skips the rest of the time or some part of the Program while the group continues skiing/snowboarding. At that, the Guide should get sure that the Client is safe, and the Client should strictly follow the Guide`s instructions during the remaining Program`s time.
– The final decision whether to continue or to stop the Program in uncomfortable weather conditions is made by the majority of the group. In the latter, the money previously paid for the Program is not returned. If the condidtions are threatening for the participants` safety, the decision to stop the Program is at the Organizer`s and/or the Guide`s sole discretion and is not to be discussed.
– From the moment of the group`s meeting with the Guide and up to the moment when the Guide announces the fihish of the Program, each participant is obliged to strictly comply with the Guide`s instructions directly related to the procedure of skiing/snowboarding.
– In case of violation of these rules by the Client, the Organizer and the Guide are not responsible for possible consequences of the violation, and also have the right to exclude the participant from the Program without financial compensation.
2. Preparing for skiing/snowboarding
– To participate in the program one must have: a snowboard, bindings, snowboard boots, mountain ski, mountain ski boots, bindings, mountain ski poles; a backpack (better with the ABS system or similar) with the waist belt, an avalanche transceiver, a shovel, a probe; clothes for mountain skiing, a hemlet, a ski mask. All the outfit should be working, adjusted and fitted by the participants, and checked by the Guide.
– The recommended equipment and outfit for the program: mountain ski protection for different parts of the body, a personal first aid kit, sunscreen, a protective lipstick, a cap, sunglasses with the protective filter, a balaklava, spare gloves, a mask, spare batterries for an avalanche transceiver, a fully charged cell phone, a penknife, a headlamp, and other equipment vitally necessary in mountains, and also clothes, drinks, food and the like.
– In case if the Client needs regular medication, he/she must have a sufficient number of necessary medicines, enough for one day.
– The Client should know how to use the avalanche equipment (an avalanche transceiver, a shovel and a probe), and to listen to the instrucitions given by the Guide before the Program.
3. The off-piste rules for mountain skiing and snowboarding
– Off piste the group members start moving only by the Guide` command.
– The group members should move only on that part of a slope which has been indicated by the Guide as a skiing/snowboarding area. Independent leaivng of the area is not allowed.
– The order of movement, the order of the group members` descent, the distance between the group members, the places of stops, the safety points (the place where the group gathers) are defined only by the Guide and are not to be discussed.
– Under no circumstances a participant can be lower than the Guide on a slope.
– The Guide gives instructions about the order and the sequence of the movement of each member of the group. In areas of high compexity and risk the Guide can make a decision to introduce the rule «one-by-one movement ». (This rule means that only one participant can be on the given downhill stretch at a time. The next participant starts moving only when the first one reaches the safety point, and only with the permission of the Guide). The Guide has the right to introduce other rules during the program in the interests of safety and comfort of the group.
– At any point of the slope the Guide can make a decision to change the route, to stop before time or to cancel the descent. Such decision is made when the following movement along the previously chosen route threatens the security of the participants.
– The participants should keep the trajectory of movement and descent indicated by the Guide.
If traverse is needed, the participants stop after its finish for 5-10 seconds, and then, at the absence of obvious signs ski cut, start moving downhill. They should follow other instructions of the Guide.
– If the previous participant has fallen down, you should stop moving and try to get to the nearest safety point indicated by the Guide. You can help the fallen participant only if necessary and by the Guide`s order.
– If there is the signal of avalanching (or you have identified the start of avalanching), you should: if in a couloir, gain controlled speed and go to a side spur of the couloir, maximum far from the central part (the zone of avalanching); out of a couloir, move straight downhill gaining maximium controlled speed and then go maximumu far aside from avalanching by the smooth curve. If you have a backpack with the ABS system or similar, you should bring it to working condition before each descent, and when in avalanche activate the system immediately.
– When in avalanche, try to stay on its surface, try to make space around you when it stops, try to struggle but not panick.
– Above the avalanche, immediately give the signal to those who are on the avalanche slope, stay in place till the full stop of avalanching, attentively watch those who are in the avalanche and try to «indicate» the place where they were seen last.
– After avalanching quckly and accurately follow all the instructions of the Guide. Remember, that the life of people in avalanche largely depends on you.
– After avalanching start moving along the route indicated by the Guide (if the Guide is not there, move strictly along the «avalanche trace»).
– After avalanching, if you have no other instructions from the Organizer, immediately switch your avalanche transceiver to the search mode and start seaching survivors.
– Remember of the possibility of stones and ice falling from the surrounding rocks and try to avoid dangerous areas.
– You need to keep visual contact with the Guide and other group members. If no visual contact with the Guide and the group, immediately start calling for help.
– You need to pay special attention to the speed control. While skiing/snowboarding in the woods, hitting a tree can result in a serious injure.
– You need to watch the snow relief attentively. Any cross snow bumps or hollows can be a sign of a stone covered with snow, fallen tree, twig or a branch. In such places you need to lower the speed, change the trajectory or make your ski (snowboard) «float» on the snow surface.
– If the snow is small, you need to reduce the speed as possible and proceed with extreme caution.
– Often skiing/snowboarding takes place in the habitats of wild animals. It is necessary to avoid the direct contact with animals for preventing their attack.
– In case when the Guide is not able to perform his/her functions and needs help, the group members should follow the Guide`s instructions. If the Guide cannot manage the group, the group members should report the incident to the rescue service of the resort, where they are:
The rescue service of Roza Khutor: +7 (862) 24 08 911
The rescue service of Gorky Gorod: +7 (928) 294 17 12
The single phone number of emergency services for mobile phones: 112
And tell the Organizer of the program about the incident: +7 (938) 467 8 467
The phone numbers above must be saved in your mobile phone before the start of the Program.
– If the situation when the guide is not able to manage the group happens outside a resort area, the group members should call the single phone of emergency services, and also contact the Organizer of the program.
– In case when the guide needs help and is not able to manage the group, the group members should try to help the guide but with no risk for their own health and life (to get the guide out of an avalanche and move him/her to a safe place). The group should not leave the place of an incident until a rescue team arrives. The group should be waiting for a rescue team in the safest place possible (not stay in the area of possible falling of a snow edge, in the center of a snowfield or a couloir). The grop should preferably find a safe place located on a ridge or flattening, outside an avalanche area, or just behind a considerable natural ledge that can protect the group from an avalanche and/or rockfall.